Customer Support Center

Online inquiries

* Name
* Company name
* E-mail
* Contact number
* Inquiry details
* Prevention of automatic registration

Information on the collection of personal information(required)

Guidelines for the processing of personal information


Busan Laser Die Cut provides customers with the best customer service.

1. What are the guidelines for the processing of personal information?
Busan Laser Die Cut Co., Ltd. (hereinafter referred to as the “Company”) collects, uses and processes personal information based on the consent of the user and actively guarantees the user’s rights (the right of control of personal data). The Company complies with the relevant laws, personal data protection regulations and guidelines of the Republic of Korea that a data and communication service provider must comply with. The term “guidelines for the processing of personal information” means the guidelines that the company should follow so that the user can use the service with confidence, by protecting their valuable personal information.

2. Collection of personal information
We collect the minimum amount of personal information necessary to provide the service.
- Purpose of collection: Responding to and handling customer inquiries, keeping records for dispute settlement, handing civil and other complaints and confirming intention to destroy records.
- Necessary information: Name, company name, contact number, e-mail address
- Method of collection of personal information: Collection of personal information via the homepage (customer consultations)

While using our internet service the following personal data may be automatically generated and collected.
- Collected items: records of use of service, access logs, cookies, access IP addresses, records of inappropriate use of service

3. Retention and use of personal information
If necessary, in accordance with the provisions of related laws, such as the Commercial Act and the Consumer Protection Act for Electronic Commerce, the Company will retain customer information for a certain period of time as stipulated by the relevant laws and regulations. In this case, the Company only holds the information for the purpose of retaining it. In addition, after the above storage period has elapsed, the information will be immediately destroyed without exception,
- Retained items: Records of customer inquiries, complaints or dispute handling information and compliance responses
- Basis for retention: Consumer Protection Act for Electronic Commerce
- Period of retention: Three years

4. Provision of personal data
The Company does not provide the user’s personal information to a third party unless there is separate consent given by the user or in cases stipulated by law. However, exceptions are made in the following cases.
- If the customer consents in advance
- due to a special provision in the Act (where a request is made by an investigative agency in accordance with the procedures and methos prescribed in the Act)
- where data is needed for statistical purposes, academic research or market research and it is provided in a form in which no specific individual can be identified

5. Destruction of personal information
Personal information is immediately destroyed when the purpose of its collection or use has been achieved, and follows the procedure and method below.
If it in the form of an electronic file, it is safely deleted so that it cannot be recovered or reproduced and in the case of other records such as printed materials or written documentation etc., it is shredded or destroyed by incineration.

6. Other data
Cookies may be used to provide web-based services.
Cookies are used to support faster and more convenient website use and to provide customized services.

What are cookies?
They are very small text files that the server used to run the website sends to the user’s browser and is stored on the user’s computer.

Purpose of use
In order to provide a personalized and customized service from time to time we use cookies that store and recall user information. When a user visits our website, the website server reads the contents of cookies stored on the user’s device to maintain the user’s preferences and provide a customized service. Cookies help users access and use the website conveniently each time they visit. In addition, they are used to provide customized information such as advertisements optimized through the user’s website visit history and type of usage.

Refusal of cookie collection
Cookies do not store personally identifiable information such as names and phone numbers and users have the option to install cookies.

have the option to install cookies.
Therefore, users may choose to allow all cookies, go through verification whenever cookies are saved or refuse to save all cookies by a setting option in their web browser. However, if you refuse to install cookies, it may be more inconvenient when using the website and it may be difficult to use some services that require login.

Example of setting options
1) Internet Explorer: ‘Tools’ menu at the top of the web browser > Internet Options > Privacy > Settings
2) Chrome: ‘Settings; menu on the right side of the web browser > ‘Show advanced settings’ at the bottom of the screen > Content settings button for personal information > Cookies

Any questions about privacy?
If you have any questions, complaints, comments or any issues related to personal information protection that arise while using the service, please contact the person in charge of personal information protection and the relevant department. The Company will do its best to listen to your comments and provide a prompt and appropriate response.

Department in charge of personal information protection
- Overseer: Managing Director Kim Hong-gu
- Department in charge: Management team
- Person in charge: Taegeun Kim
- Contact number: 051-637-9791
- E-mail: 1987busan@naver.com

In addition, if you need to report or consult with regards to infringements of your personal information, you can contact the following organization for assistance.

Personal Information Infringement Reporting Center
- (no area code needed)118
- https://privacy.kisa.or.kr

Supreme Prosecutor’s Office Cyber Investigation Division
- (no area code needed)1301
- cid@spo.go.kr

National Police Agency Cyber Security Bureau
- (no area code needed)182
- https://cyberbureau.police.go.kr

Changes to the personal information processing policy

The privacy policy may be amended for the purpose of reflecting changes in law or services. If the personal information processing policy is changed, the Company will post the change, and the changed personal information processing policy will take effect seven days after the date of posting.
However, if a significant change in user rights occurs, such as an item of personal information collected or a change in the purpose of use, we will notify you at least 30 days in advance.

- Date of announcement: January 20, 2023
- Effective date: January 20, 2023

The Company values your information and promises to do its best to help users use the service with greater peace of mind.